Privacy

TeamTeacher.ai is committed to maintaining robust privacy protections for educators using our artificial intelligence-powered service.

  • We take your privacy very seriously and will never sell your data, and will always strive to fulfill any and all privacy requests to the best of our ability - even if your jurisdiction does not require it. We are here if you have any questions or concerns.

  • Our Privacy Policy is designed to help you understand how we collect, use, and safeguard your information when using our Service and to assist you in making informed decisions when using our platform.

  • By accessing our Site or Service, you accept our Privacy Policy (below) and Terms of Service, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

TeamTeacher Privacy Policy

TeamTeacher ("we," "us," or "our") is committed to maintaining robust privacy protections for educators using our artificial intelligence-powered service. Our Privacy Policy is designed to help you understand how we collect, use, and safeguard your information when using our Service and to assist you in making informed decisions when using our platform.

For purposes of this Agreement:

  • "Service" refers to our AI-powered application designed specifically for individual teachers and educational professionals, which can be accessed at [Company URL].
  • "Site" refers to our website and any associated mobile applications.
  • "You" refers to you, as a user of our Site or Service.

By accessing our Site or Service, you accept our Privacy Policy and Terms of Use (found here: [insert link]), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. Information we collect

We collect both "Non-Personal Information" and "Personal Information."

A. Authentication Information

Through Google Sign-In, we automatically collect:

  • Email address
  • Name
  • Google ID

B. Optional Professional Information

You may choose to provide:

  • Grade levels taught
  • Subject areas
  • Teaching context
  • Other professional details

This information is entirely optional and can be modified or deleted at any time.

C. User-Provided Content

You may choose to create, generate, or import:

  • Teaching materials
  • Lesson plans
  • Educational resources
  • Documents from Google Drive
  • Other educational content

Important notes about user-provided content:

  • You retain full ownership of this content
  • You should only import content you have the right to use and share
  • Do not import sensitive student data or protected information
  • You can delete this content at any time

D. Information Collected via Technology

We track information provided by your browser or our software application, including:

  • The website you came from (referring URL)
  • Browser type and version
  • Device type and operating system
  • IP address
  • Access times and dates
  • Usage patterns and preferences
  • Technical data related to Service interactions

We use cookies and similar tracking technologies to collect this information. Cookies are small text files containing an anonymous unique identifier that are sent to your browser from our servers and stored on your device. We use both persistent cookies (which remain until deleted) and session cookies (which expire when you close your browser).

E. Children's Privacy

The Site and Service are not directed to anyone under the age of 18. We do not knowingly collect or solicit information from anyone under the age of 18 or allow anyone under the age of 18 to sign up for the Service. If we learn that we have collected personal information from anyone under age 18 without parental consent, we will delete that information promptly. If you believe we might have any information from or about a child under 18, please contact us at [privacy@teamteacher.ai].

II. How we use your information

A. Personal Information

We do not sell, trade, rent, or share your Personal Information with third parties for marketing purposes without your consent. We share Personal Information only in the following circumstances:

  1. With service providers performing services for TeamTeacher:

    • Cloud infrastructure providers (Google Cloud Platform)
    • Email service providers
    • Analytics providers
    • Customer support tools

  2. These service providers:

    • Use your Personal Information only at our direction
    • Are bound by data processing agreements
    • Must comply with our Privacy Policy

  3. We may share Personal Information if:

    • Required by law or legal process
    • Necessary to enforce our Terms of Service
    • Required to address fraud or security concerns
    • Needed to protect our users' rights and safety

B. Non-Personal Information

We use Non-Personal Information to:

  • Improve our Service
  • Customize user experience
  • Analyze usage patterns
  • Enhance our technical infrastructure
  • Develop new features

We may share Non-Personal Information with partners, advertisers, and other third parties at our discretion.

III. Data Storage, Transfers, and Privacy Rights

A. Data Location and Processing

TeamTeacher maintains primary data storage and processing within the European Union:

  • Core infrastructure hosted in Google Cloud Platform's EU regions
  • Database systems and backups maintained within EU territories
  • Real-time data processing performed in EU facilities
  • Content delivery optimized through EU-based edge locations

For users in The Netherlands:

  • Primary data storage in Netherlands-based data centers
  • Backup facilities within the Netherlands
  • Technical support access from EU locations only

B. Data Security

We implement comprehensive security measures including:

  • End-to-end encryption for data in transit and at rest
  • Pseudonymization of personal data where technically feasible
  • Strict access controls with multi-factor authentication
  • Regular security assessments and penetration testing
  • Detailed audit logging and monitoring

While we implement these security measures, please be aware that no security system is impenetrable. By using our Service, you acknowledge that you understand and accept the inherent risks associated with transmitting information over the internet.

C. Your Privacy Rights

Regardless of your location, you have the right to:

  • Access and download your personal data
  • Correct inaccurate or incomplete data
  • Delete your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Lodge complaints with relevant authorities

For European Union users, additional GDPR rights may apply. Please contact our EU Data Protection Officer for more information.

To exercise these rights:

  • Use the privacy controls in your account settings
  • Contact our privacy team at [privacy@teamteacher.ai]
  • Request assistance through regional support channels

We aim to respond to all privacy-related requests within 7 days and no later than 30 days.

IV. Education-specific protections

A. Global Education Privacy Compliance

We comply with education-specific privacy regulations worldwide, including:

  • EU education privacy laws
  • Dutch education privacy requirements
  • FERPA (United States)
  • International education privacy standards

B. Educational Data Safeguards

We maintain strict protections including:

  • Never requesting identifiable student information
  • Providing tools to anonymize classroom examples
  • Allowing immediate deletion of any accidentally shared student information
  • Supporting official data requests from educational institutions
  • Maintaining compliance with regional education privacy requirements

V. Communications and Marketing

A. Types of Communications

  1. Service Communications (Cannot Opt-Out):

    • Account security notifications
    • Privacy policy updates
    • Service maintenance alerts
    • Critical product updates

  2. Product Communications (Optional):

    • New feature announcements
    • Product tips and best practices
    • Training opportunities
    • Platform updates

  3. Educational Communications (Optional):

    • Teaching resources
    • Professional development opportunities
    • Educational content
    • Community highlights

B. Managing Your Preferences

You can control your communication preferences:

  • Click "Unsubscribe" in any email
  • Adjust preferences in account settings
  • Contact [privacy@teamteacher.ai]

While you may opt out of marketing communications, we reserve the right to contact you regarding service-related announcements when necessary.

VI. Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes by:

  • Sending an email to your registered address
  • Displaying a prominent notice on our Site
  • Other appropriate communication channels

Significant changes will take effect 30 days following notification. Continued use of our Service after the effective date constitutes acceptance of the updated Privacy Policy.

VII. Contact Us

For privacy-related questions or concerns:

  • General Privacy Inquiries: support@teamteacher.ai
  • Data Protection Officer: support@teamteacher.ai
  • Grievance Officer: support@teamteacher.ai

We aim to respond to all privacy-related inquiries within 7 days.

Last updated: October 27, 2024


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